Please note that once an order is placed on our website, we cannot cancel it. This is because we aim to process and ship your order as quickly as possible to ensure timely delivery. Therefore, we strongly advise that you carefully review your order before submitting it to avoid any disappointment.
However, if your order has already been shipped and you still wish to cancel it, we offer a refund policy. You can return the product to us in its original condition within 30 days of receipt, and we will provide a full refund, excluding any shipping costs.
To initiate the refund process, please contact our customer service team through the email or phone number provided on our website. We will then provide instructions on how to return the product, and once we receive and inspect the item, we will process the refund within 5-7 business days.
Please note that the refund will only be issued once we have received the product in its original condition. Any damage or alteration to the product may result in a partial refund or the denial of the refund request.
We strive to provide the best possible service to our customers, and we appreciate your understanding of our cancelation policy. If you have any questions or concerns, please do not hesitate to contact our customer service team for assistance.