We want you to love your purchase, but if you are not completely satisfied, we gladly accept most returns by mail within 30 days of purchase for free. Exceptions are noted below. 

  • Personalized items are non-returnable 

Returned items must be in original, saleable condition with original tags. We now offer free returns for items in packages weighing less than 1lb (most rosaries, medals, and some figurines fall under that classification).

  Original shipping and delivery fees if any, are non-refundable.

To start a return, use our returns portal or contact us at refunds@theromancatholicstore.com. We will send you on instructions on where to send your package.

Please do not attempt to return an item without contacting us as you may incur additional fees if we have to route the product to a different warehouse. 

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, and we will replace it immediately if in stock.

Exceptions / non-returnable items 
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item. 

Exchanges 
We will gladly accept exchanges, just choose the item you want to exchange and we will process the exchange.

Refunds 
We will notify you once we’ve received your return. Once the item is inspected, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

Contact Us

Question not answered? We are here to help!

Please e-mail info@theromancatholicstore.com, or simply fill out the form below and we will get in touch right away.

Be sure to check in your spam folder for our response if you haven't heard back after 24 hours.

Free shipping on orders $75+

Free US shipping and returns on order of $75